GrocStock Launches New Chat Feature for Secure Communication, facilitates easier interactions but also priorities user safety and security

logo

Rohith Poyyeri

2 min read

Sep 01, 2024


blog thumbnail

GrocStock, the innovative property management app, has just rolled out an exciting new feature designed to streamline communication between property admins and users. This latest update introduces a chat function that not only facilitates easier interactions but also priorities user safety and security.

Admin-Initiated Chats for Enhanced User Experience

In the new chat feature, only property admins have the ability to initiate conversations. This functionality ensures that all communication is controlled and relevant, helping users stay informed about their property details. When an admin invites a user to chat, the associated house preview is automatically saved in the user’s "Saved Houses" section, making it easier for them to access property information while conversing with the admin.

Prioritising Safety: Admin-Only Chats

Recognising the importance of safety, especially for younger users, GrocStock has implemented an admin-only chat policy. This means that only the admin of a house can engage in chats with users, ensuring a controlled and secure communication environment. This feature is particularly beneficial for families and property managers who want to maintain a safe and respectful platform.

Reporting and Blocking: Empowering Users

To further safeguard the user experience, GrocStock has added options for reporting and blocking within the chat feature. If a user feels uncomfortable or experiences any form of inappropriate communication, they can report the chat for review by the GrocStock team. Additionally, users have the option to block other users, giving them greater control over their interactions within the app.

A Call for Responsible Use

While the new chat feature is a powerful tool for communication, GrocStock urges all users to engage responsibly. The company emphasises the importance of reading and agreeing to the app’s Terms and Conditions and Privacy Policy to fully understand the rules and safeguards in place.

This update marks a significant step forward in GrocStock’s commitment to providing a comprehensive and secure property management experience. The company continues to innovate, ensuring that its users have access to the tools they need to manage their properties effectively while maintaining a safe and welcoming environment.

For more information about the new chat feature and other recent updates, visit GrocStock’s official website.

GrocStock chat feature
secure communication
property management
user safety
admin-only chats
chat reporting
block users
terms and conditions
privacy policy
logo

blogs.

Stay updated with our most recent posts, offering fresh perspectives and helpful advice on property management.

View all
Privacy plus: Private info, kept private
blogs
29 Jun 2025

Offer AI guidance to guests while keeping sensitive details hidden. Property manager can disclose the details at their discretion

AI Insights: Smarter stock ordering
blogs
26 Jun 2025

Predict restock needs with AI insights on usage trends in GrocStock. No more wastage of food and products. No more chaos in procurement.

Team sync: One app, zero confusion
blogs
26 Jun 2025

Coordinate cleaning, maintenance, and restocks with shared tasks & logs in GrocStock. Now your short-term rental works like a well oiled machine

Check‑in champ: Preview before arrival
blogs
20 Jun 2025

Showcase your property to guests before arrival with GrocStock’s preview tool. Guests can come prepared with less chaos and better peace of mind.

Expiry hero: Never serve spoiled again
blogs
20 Jun 2025

Track inventory dates and avoid expired guest amenities using GrocStock. Get restock list and expired list to manage efficiently

GrocStock

Sign up and start for free.

Visit GrocStock

Mobile

No matter where you are, our app provides instant access to our services. We've packed our app with exciting features that cater to your needs.

Android logoiOS logo
logo

news.

Catch up on the newest developments and updates from GrocStock, keeping you informed and ahead of the curve.

View all
GrocStock's live demo for property management
news
06 May 2025

GrocStock has launched an interactive demo designed to showcase its capabilities for property managers, team members, and guests.

V5 is here with smarter management, powered by AI
news
23 Jan 2025

Featuring AI-driven tools, a fresh design, and enhanced features, it’s built for property managers to save time, reduce stress, and stay organise ...

Introducing Roles for Seamless Property Management
news
20 Sep 2024

GrocStock announces the launch of Admin, User, and Service roles to improve task management and property maintenance for short-term rentals.

GrocStock Launches AI Assistant
news
12 Sep 2024

Introducing GrocStock's AI Assistant. Full information for owners, limited access for guests. Enhancing privacy and user experiencet.

New History Feature for Tasks and Items
news
01 Sep 2024

Discover how GrocStock's History feature allows admins to track and manage tasks and item details with ease, ensuring accurate inventory and acco ...