Rachel faced a major mishap—her cleaning and maintenance teams overlapped, causing double bookings.
Misalignment led to downtime and lost revenue. The worst part was angry guests and bad reviews.
She created an account for each of Cleaner, Restocker, and Technician inside GrocStock. Each task is visible to relevant users with due dates and reminders. With all these users being added to all her houses, they were all able to see their tasks with pending with her. Status updates, instant notification, comments and photos help track completion.
Turnaround time fell from 6 hours to 2 hours. Staff knew their roles clearly, and Rachel had a transparent audit trail. No more double-bookings, and guest experience improved dramatically.
See team sync in action: https://grocstock.com/demo