Lucas, a busy Brisbane host with eight Airbnb properties, found himself battling a never-ending loop of guest questions—Wi‑Fi codes, check‑in instructions, local tips. It consumed roughly six hours per week, per property, leaving him little time for growth.

These repetitive interactions hindered productivity and guest satisfaction. Some guests waited hours, and others missed out on exploring.

Then Lucas turned on GrocStock’s AI assistant. It now handles common queries instantly, 24/7. Guests receive accurate answers within seconds. Lucas logs in to find that there are next to nil queries for him to respond to. He uses this time instead to strategise kitchen upgrades, improve linens and get more bookings.

His average response time dropped from hours to under a minute. Guests love the immediate replies, leading to better reviews and more bookings. Lucas regained nearly 48 hours per month—time he re-invested into enhancements that earned extra 5-star ratings. Happy guests and better ratings.

Curious how it works? Explore firsthand with the demo: https://grocstock.com/demo