In-app chat: Connect with Ease, Safely & Securely

Discover GrocStock's new chat feature, allowing admins and users to communicate securely within the app. Learn about the safety measures in place, including admin-only chats, chat reporting, and user blocking.

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Rohith Poyyeri

2 min read

Sep 01, 2024


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We’re excited to announce the launch of a new chat feature in GrocStock, designed to enhance communication between property admins and users. Whether you're managing a short-term rental or simply ensuring a smooth experience for your guests, our new chat functionality offers a convenient and secure way to stay connected.

Admin-Initiated Chats

One of the key aspects of our new chat feature is that only admins can initiate conversations. When an admin invites a user to chat, the house preview is automatically saved in the user's "Saved Houses." This ensures that users can easily refer back to the property details while communicating with the admin.

Safety First: Admin-Only Chats

For the safety of our users, especially minors, only the admin of the house has the ability to chat with users. This measure helps maintain a secure environment within the app, ensuring that conversations are monitored and appropriate.

Reporting and Blocking

GrocStock takes user safety seriously. If a user feels uncomfortable or encounters inappropriate behavior, they have the option to report the chat. Our team will promptly review the chat and take necessary action. Additionally, users can block others from chatting with them, providing another layer of protection and control over their interactions.

Use Chat Responsibly

While our chat feature is designed to make communication easier and more secure, we encourage all users to use this feature responsibly. Please be mindful of others and ensure that your conversations are respectful and appropriate. We also recommend that you read and adhere to our Terms and Conditions and Privacy Policy to fully understand the guidelines and your rights as a user.

With this new chat feature, GrocStock continues to evolve, offering you more tools to manage your properties and communicate with ease. We hope you find this feature helpful and enjoy the enhanced interaction it brings to your experience with GrocStock.

GrocStock chat feature
secure communication
property management
user safety
admin-only chats
chat reporting
block users
terms and conditions
privacy policy
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